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How do I know if there is a lag issue with my Server Vs a player client issue?

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Bridled Titmouse posted this in #questions
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Bridled TitmouseOP
(Ignore the fact I'm a heavily modded bedrock server, it basically works the same besides chunks being more optimized so my ram never hits 4)

I have someone who keeps complaining of lag and bugs

Now my plan is to 1

1. Test those bugs with him

2. Ask every single active member about lag and if they experience glitches similar to what he is having or having bad ping


Although how do I properly convey that I am listening to him, I just have to be sure and ask around to do a process of elimination, I want to make sure I don't sound as if I'm ignoring there issue and instead I am just testing throughly to pinpoint the issue (as I don't have the issues he has with the mods but I'm host so I HAVE TO ASK AROUND incase as host, it is working fine just bc I'm host)

Would it be rude to ask them to run a speed test and show me the results?
Screenshot_20250409_105059_Discord.jpg
Bridled TitmouseOP
I have never heard of that before
And I used to do java server too, i think I'm just ignorant to some stuff
Let me try
Original message was deleted
@Tamz have you ran MTRS on your server to see if it is the host / machine or their connection to it?
Bridled TitmouseOP
Do I need to be ingame or can I put that on the server panel? From your experience
Nope not really
just the IP
@Tamz
Bridled TitmouseOP
Oh so the results of this will tell me stuff


Can results vary depending on players on or is this simply testing routes?
it can let you know on packet loss
which is where ping increases
@Tamz Yes
Bridled TitmouseOP
So should I just test or it test it when the player with bad ping is on? Or both?
I asked 2 things and you said yes so idk if that meant both
both
either one, just mainly whomever has ping issues
@Tamz either one, just mainly whomever has ping issues
Bridled TitmouseOP
After testing, should I come back here do u know how yo look at them results?

Or how I can learn?

Or should I obviously just go to my server host discord which I think makes sense
Also what about my question about asking ppl to run a speed test and show me there wifi, do you think that can still be used even after the test of the tools
@Tamz the numbers will show IPS best to share in dms on those and i’ll lyk there
Bridled TitmouseOP
Hey this is unrelated to this post but the other post about the admin I demoted and ban

Since it was a crapyy situation and I dont want anyone in my server to think I just banned him for 1 mistake since theres no context bc its all in dms

I decided to say I am open about everything and if anyone wants me to sharescreen dms if anyone has doubts about my actions or texts, I am open to share everything to ensure people everything was done out of fairness. I wanted to give that option to show full transprancy to my playerbase and that I have nothing to hide

the two teammates of the admin left the server and have blocked me I found out earlier today, aw well I didnt do anything to them its fine.

but after talking to a concerned discord member in public chat on the server and offering sharescreeen and talking about what happened, one of the teammates dmed me saying stop talking #### and just cursed at me, I said lets be civil if there is any confusin I can share my chat to show I have not talked bad about anyone but they didnt care and I had to block them

I am kinda worried because I am by myself now but I have some people concerned and his teammates leaving and being aggressive about the situation, which results in me blocking them bc if they cant be civil, I am not just gonna entertain a chat where they curse out me for something im not doing right?
@Bridled Titmouse Hey this is unrelated to this post but the other post about the admin I demoted and ban

Since it was a crapyy situation and I dont want anyone in my server to think I just banned him for 1 mistake since theres no context bc its all in dms

I decided to say I am open about everything and if anyone wants me to sharescreen dms if anyone has doubts about my actions or texts, I am open to share everything to ensure people everything was done out of fairness. I wanted to give that option to show full transprancy to my playerbase and that I have nothing to hide

the two teammates of the admin left the server and have blocked me I found out earlier today, aw well I didnt do anything to them its fine.

but after talking to a concerned discord member in public chat on the server and offering sharescreeen and talking about what happened, one of the teammates dmed me saying stop talking #### and just cursed at me, I said lets be civil if there is any confusin I can share my chat to show I have not talked bad about anyone but they didnt care and I had to block them

I am kinda worried because I am by myself now but I have some people concerned and his teammates leaving and being aggressive about the situation, which results in me blocking them bc if they cant be civil, I am not just gonna entertain a chat where they curse out me for something im not doing right?
No you are doing things fine. His goons are fine to leave.
Dont stress on it, but what’s for going forward i’m unsure
Bridled TitmouseOP
I just know to remain unbias, fair and open. People need to feel safe about their progress by not worrying about the owner being unstable
but im by myself now, so im just scared of screwing up somehow
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